🧵 Regaloz – FAQs (Frequently Asked Questions)
1. What is Regaloz?
Regaloz is a clothing brand that sells printed, embroidered, and stylish shirts — from street-style drip shoulder pieces to clean polos and everyday wear. We mix fashion with feeling, giving you more than just fabric — we give you expression
2. What kind of clothes do you sell?
We sell drip shoulder shirts, polo shirts, and classic everyday shirts. Regaloz brings streetwear attitude with a touch of emotion — made for bold fits, chill moods, and real expression
3. How do I choose the right size?
Refer to our detailed size guide available on each product page. Sizes include S, M, L, and XL. Still unsure? DM us on Instagram or WhatsApp for help.
4. Are your clothes unisex?
Yes! Most of our pieces are designed to be worn by anyone who vibes with the style.
5. What is a down shoulder shirt?
It’s a relaxed, oversized shirt style where the shoulder seam drops below the natural shoulder for a laid-back look.
6. What material do you use?
Most shirts are made from premium jersey fabric — soft, stretchable, and breathable for everyday comfort.
7. How can I place an order?
Simply add your favorite items to the cart, proceed to checkout, fill in your details, and confirm your order. That’s it!
8. Do you offer Cash on Delivery?
Yes! COD is available all across Pakistan — no advance payment needed.
9. Do you offer international shipping?
Currently, we ship only within Pakistan — but international shipping is coming soon.
10. How long does delivery take?
Orders typically arrive in 3–4 business days after processing.
11. Is shipping free?
We offer free shipping on orders over Rs. 3,000/-. Orders below that have a small delivery charge.
12. Can I return or exchange my order?
Yes, within 7 days of receiving the item, if it's unworn and in original condition.
13. How do I start a return or refund?
Contact us via WhatsApp or email with your order number and reason. We’ll guide you step-by-step.
14. Can I change my order after placing it?
Yes — if the order hasn't shipped yet. Contact us as soon as possible to make changes.
15. What if my item arrives damaged?
We’re truly sorry! Contact us with pictures and we’ll fix it right away — either replace or exchange.
16. How do I track my order?
Once your order ships, you’ll receive a tracking link via WhatsApp or email.
17. Do you restock sold-out items?
Some popular designs are restocked — follow us on Instagram or subscribe to our newsletter for restock alerts.
18. Do you take custom design orders?
Currently, we don’t offer customizations — but limited editions are always dropping!
19. What makes Regaloz different?
We’re not just dropping clothes — we’re dropping energy. Regaloz is where emotion meets drip. Every piece hits different, speaks louder, and feels real. We design for the ones who overthink, overshare, and outdress — unapologetically.
20. Where can I follow Regaloz?
You can find us on:
21. Do you offer discounts or promo codes?
Yes! Sign up for our newsletter and follow us on socials to get 10% off your first drop and exclusive deals.